FAQ
FAQ
The questions we get asked most.
What can I do on the free plan? Do I need to add a credit card?
No card needed. The free plan gives 200 credits a month, up to 720p, can use publicly licensed likenesses, and marks outputs as free plan in the provenance record (the file itself currently carries no watermark); commercial use requires an upgrade. C2PA provenance is always on for every plan—it is not a paid feature, it is the premise of this platform.
Can I take my identity model with me, or delete it?
Yes. Viewing, exporting (portable), correcting, withdrawing, and deleting with a destruction certificate are all things you do yourself. Deleting issues a destruction certificate with a timestamp and a hash, not just a status switched to "deleted" in the back office.
Can I edit video here? Do I need to install other software?
No. The Editor runs in your browser: multi-track timeline, 12 transitions, 8 color presets, keyframes, subtitles and word-by-word animation, with exports going straight into "My Outputs". The difference is that it knows where every asset on the timeline came from—if the license for any one is withdrawn, the whole video can't be exported. Ordinary editing software can't do that, because it doesn't know whose face that is.
What is the export format? What about quality?
Recorded live in the browser: if the browser can record MP4, it outputs MP4; if not, it outputs WebM (VP9). "Live" means a ten-second video takes ten seconds to record, and you have to stay on this page the whole time—we say so in the export window and don't pretend it's a post-production conversion. Frame size is up to 1920×1080 or 1080×1920, at a bitrate of 8Mbps.
Which models have you connected? Can I adjust the parameters?
The model list syncs live from the generation services connected in the back office, and there are currently 165 generation paths in total (text-to-image, image-to-image, text-to-video, image-to-video, reference-to-video, speech). Each model's parameter table is taken directly from the provider's official specification—aspect ratio, seed, whether it adds audio and resolution tier can all be adjusted. Resolution and length are governed by your plan and billing, so those two can't be overridden.
Can I use my own original characters?
Yes, and no license is needed. Original/fictional characters don't depict a real, identifiable individual, so you can simply describe them in the prompt—this is how most short dramas are made.
How is a real person's likeness licensed?
You can use someone for a given use only after that person completes identity verification on the platform and signs a license for that use. A real third party who hasn't consented can't be registered—if they do consent, they become a licensed likeness.
What happens when consent is withdrawn?
Withdrawal applies to the person, not to a single license: further generation is blocked immediately, existing content is handled in turn, and the identity model is destroyed with a destruction certificate (timestamp and hash) issued.
What are the rules for adult content?
Adult content is this platform's top-priority vertical, but not a single switch: it is divided into 10 categories that can each be signed, priced and withdrawn separately, and for two-person and multi-person scenes the other people must also sign the same category. Age is confirmed by a verification service or by the platform's manual ID review; self-declaration is not accepted.
Where should a beginner start?
The fastest way is to type one line in the home page's creation box. For a step-by-step approach, use Guided Creation; to chat, use Agent Studio. The Help Center has a tutorial for each.
Do failed generations cost credits?
No. Credits are held before generation, and if it fails they are refunded automatically; the card shows how much was refunded.
Do credits expire?
Monthly plan credits and daily credits follow the plan description. Purchased credit packs and gifted credits are tracked separately, and gifted credits can't pay license fees.
Can I put a real person's face in?
Only a licensed likeness whose owner has verified and signed consent, or your own personal twin, can be used. For uploaded images you must say whether there is a person in them and what the source is; arbitrary face swapping isn't allowed.
Can I imitate a particular influencer?
You can learn the technique: pacing, camera moves, subtitles and color tone. You can't use their face, voice or name, or take their video and swap in other people.
Can I use my finished work commercially?
Original content can be used according to its use. When a licensed likeness is involved, use must stay within the licensed uses and term. The verification page shows the license status of each work.
Can I make adult content?
Yes, but you must pass age verification, only models whose terms allow adult use are used, and any content involving minors is absolutely not accepted.
How can I earn money?
Revenue share from licensed likenesses, the Resource Market, AI KOL jobs, short drama sponsorships and unlocks, and the Promoter Program. The Programs page lists the revenue share for each.
How do I get paid?
Income from sales and revenue share goes into the ledger. After the holding period you can request a payout, and you must complete identity verification first.
Is the API available?
Yes. There's REST, MCP, and a skill pack for AI assistants. Keys can be restricted by tool and IP, and you can set a completion callback.
Can I export my data and delete my account?
In Account you can export your data and request account deletion. There is a 14-day cooling-off period.
How many languages does the interface support?
Traditional Chinese, Simplified Chinese, English, Japanese and Korean. Text that hasn't been translated yet is shown in Traditional Chinese; legal documents are governed by the Traditional Chinese version.